+44(0)1924 412488 | info@playrite.co.uk
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Your opinion matters!

Fill out our customer survey below and receive a 

£10 Amazon voucher

Please spare a few minutes to complete our brief survey, in return for a £10 Amazon Voucher.

(Maximum two entries per company)

    Sales
    1. How would you rate our sales managers?
    a. Frequency of visits
    b. Knowledge of products
    c. Reliability
    d. We would appreciate some feedback about how we compare to other manufacturers
    e. Would you prefer more or less visits
    2. How would you rate the sales & customer service team?
    a. Opening Hours
    b. Speed of answering calls
    c. Product Knowledge
    d. Personal Contact
    e. Overall Helpfulness of staff
    f. We would appriciate any feedback on potential areas that we can improve upon?
    3. How would you rate our samples / shade cards?
    a. Design / Ease of use
    b. Speed of delivery
    c. Our follow up - follow up delivery
    d. how do we compare to other suppliers
    Products
    4. How would you rate our services?
    a. Speed of delivery
    Dissatisfied
    Extreamly Satisfied
    b. Reliability of delivery
    c. Stock availability
    d. Is there anything we could do better
    5. How would you rate our products?
    a. Quality
    Dissatisfied
    Extreamly Satisfied
    b. Durability
    c. Production turnaround
    d. Is there anything we could do better
    After sales
    6. How would you rate our after sales service?
    a. Technical advice
    b. Credit control
    c. Is there anything we could do better
    7. How would you rate our communication?
    Dissatisfied
    Extreamly Satisfied
    Marketing
    8. How would you like to receive future communication?
    9. We would love to know if there is anything else we can do better / or differently to improve your experience with us
    10. What marketing do you as a company undertake (Social media campaign, local or national advertisements, exhibitions etc).
    Please enter the name and email address you wish to send the voucher to:
    Name:
    Email Address:
    Company Name:
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    Playrite Synthetic Surfaces
    Wellington Mills
    Liversedge West Yorkshire
    WF15 7FH
    United Kingdom

    +44(0)1924 412488
    info@playrite.co.uk

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    Playrite (A Division of National Floorcoverings)